Last updated: 4 May 2026
These Terms & Conditions ("Terms") govern your use of the Class Cobra platform (the "Platform"), operated by Class Cobra ("we", "us", "our"). By accessing or using the Platform you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
The Platform is provided to two types of user:
You must be at least 18 years old to register an account. Where a Member is under 18, the account must be created and managed by a parent or legal guardian.
Class Cobra provides software-as-a-service that enables Clubs to manage their operations. We are not the provider of the classes, coaching, venues or other services offered by a Club. Each Club is independently responsible for the services it offers, the suitability and safety of its activities, the conduct of its coaches, and the relationship it has with its Members.
Clubs may subscribe to a paid plan after their free trial period ends. Subscription fees are billed monthly in advance via Stripe. Fees are non-refundable except where required by law. We may change subscription pricing on at least 30 days' notice; changes will not affect the current billing cycle.
Where Members pay a Club through the Platform, payments are processed by Stripe Connect on behalf of the Club. Class Cobra acts only as a technology provider and is not party to the contract between the Member and the Club. Class Cobra charges the Club a small platform fee on processed payments, which is disclosed in the Club's subscription plan.
6.1 Class Cobra's charges to Clubs. Class Cobra is responsible for accounting for any VAT or other taxes that apply to its own charges to a Club (subscription fees and platform fees). Where required, we will issue VAT-compliant invoices for these charges.
6.2 Clubs' charges to Members. Each Club is solely responsible for the tax treatment of the fees it charges its Members through the Platform. This includes (without limitation) determining whether it is required to register for VAT, charging the correct rate of VAT where applicable, accounting for VAT to HMRC, and issuing receipts or VAT invoices to its Members. Class Cobra does not calculate, collect, withhold or remit VAT or any other tax on a Club's behalf, and the prices a Club enters into the Platform are treated as VAT-inclusive at whatever rate (if any) the Club is required to apply.
6.3 Members. Members should contact their Club directly for any VAT receipt or tax-related question about fees they have paid to that Club.
Refund and cancellation rights for class fees, trials and subscriptions sit between the Member and the Club. Class Cobra cannot issue refunds for classes — please contact your Club directly. For Class Cobra subscription fees paid by a Club, you may cancel at any time from your account; access continues until the end of the current paid period.
You agree not to: (a) use the Platform unlawfully or for any unlawful purpose; (b) attempt to gain unauthorised access to other accounts or our systems; (c) upload malicious code; (d) reverse engineer the Platform; (e) use the Platform to send spam or harass others; (f) infringe anyone's intellectual property or privacy rights.
You retain ownership of any data, text, logos or images you upload ("Your Content"). You grant Class Cobra a worldwide, non-exclusive, royalty-free licence to host, display and process Your Content solely to provide the Platform to you. You are responsible for ensuring you have the rights and permissions necessary to upload Your Content, including any photos of members.
We aim to keep the Platform available 24/7 but do not guarantee uninterrupted service. We may perform maintenance, add or remove features, or change the Platform at any time. We will give reasonable notice of material changes that adversely affect paid users.
To the maximum extent permitted by law: (a) the Platform is provided "as is" without warranties of any kind; (b) Class Cobra is not liable for any indirect, consequential or special losses; (c) our total aggregate liability arising out of or in connection with these Terms is limited to the amount you have paid us in the 12 months immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded by law.
You may stop using the Platform and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or if we reasonably believe your continued use poses a risk to us or other users. On termination we may delete your data after a reasonable retention period in accordance with our Privacy Policy.
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
We may update these Terms from time to time. We will post the updated version on this page and update the "Last updated" date at the top. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.
Questions about these Terms? Contact us at support@classcobra.com
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